This is a comprehensive list of banks and mobile network providers emails, phone numbers and office locations.
NOTE: Last updated on 26th June 2017.
MTN Uganda self service link https://selfcare.mtn.co.ug/selfcare/portletmanager/selfcare/login
Call centre
Our call centres are available 24/7, and our customer service agents will happily assist with your inquiries and guide you through all of our services and offers.
You may call us on any of these lines:
| Customer service | Toll free | From another Uganda network |
|---|---|---|
| MTN Pay Monthly and fixed line | 100 | 0771001000 |
| MTN Mobile Money | 122 | 0771001000 |
| MTN PayAsYouGo | 100 | 0771001000 |
| +256 771001000MTN Public Access | 100 | 0771001000 |
| +256 771001000MTN Internet | 100 | 0771001000 |
In case you are calling from abroad:
- Prepaid customers: +256771001000
- Post-paid customers: +256771001000
Standard calling rates apply when calling +256771001000
Email
You can send an email to customerservice.UG@mtn.com with your comments or questions.
Social media
MTN Uganda Facebook:
www.facebook.com/MTNUG
MTN Uganda Twitter:
www.twitter.com/MTNUG
Our offices
MTN Head office:
Physical address:
MTN Towers
22 Hannington Road
PO Box 24624
Telephone: +256 31 212 0333 | +256 31 212 0013
MTN Sales and Billing offices:
Physical address:
Nyonyi Gardens
4 Wampewo Avenue
Kampala
Telephone: +256 31 212 0008 | +256 31 212 0408
Email: MTNBusiness.UG@mtn.com
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